Netzero

I just spent 25 minutes on the phone with Netzero getting charges reversed for services that were SUPPOSED to be cancelled back in March. But were not. Good news - they did reverse the charges and I should have "no further charges". Let's hope so.

I don't recommend Netzero anymore, although once I found it a great service. For the last couple years I paid for the service, it would automatically disconnect me after a set time online. It wasn't "supposed" to do this and if I asked Netzero about it, they'd say it was my phone service. However, it was predictable to the minute and it was definitely Netzero doing it. Ah well. I don't have to deal with them anymore.

Loving the high speed from Charter Communications!